Terms and conditions
Last modified: April 15, 2024
Context
Nkulo’s business processes depend on the efficient, effective and secure operation of the supporting Information Technology (IT) networks, devices, data and application systems. Everyone who has access to these resources needs to use them in a manner that is consistent with our values, particularly Integrity and Respect.
Does this apply to me?
This Policy applies to all users of technology and information assets owned or managed by Nkulo Trust. Individuals covered by the Policy include (but are not limited to) employees, contractors, external individuals, and third-party supplier organisations.
Technology and information assets include all Nkulo Trust owned, licensed, or managed hardware and software, and use of the Nkulo Trust network via a physical or wireless connection, to both corporate and guest networks, regardless of the ownership of the device connected to the network.
This Policy applies to the use of Nkulo Trust computing resources at any time and in any location.
This is a Policy that applies to Nkulo Trust nationally, unless any aspect of the Policy is not permitted by local law or regulation.
What do I need to know?
Principals:
You will be permitted to use just the technology and information assets that are required to perform your role, such as certain application systems, servers, software and databases, telephony, email and voice mail systems, and the Internet. You can expect privacy of your personal data and protection from abuse and intrusion by others sharing these resources. However, Nkulo Trust reserves the right to access and review information transmitted and stored on company devices and IT networks as may be required to ensure the security of its information assets.
In turn, you are responsible for knowing and understanding this Policy and other Nkulo Trust Policies and Procedures that apply to make an appropriate use of technology resources. You are responsible for exercising good judgment in adhering to the statements in this Policy regarding the use of Nkulo Trust technological and information resources.
Just because an action is technically possible does not mean that it is appropriate or permitted.:
- You must use only the technology and information assets and user accounts for which you have authorisation to access.
- You are solely responsible for your own access details (user names and passwords) and must protect your passwords against unauthorised use or access.
- You are individually responsible for the appropriate use of all resources assigned to you, including the computer, network resources, software, and hardware.
- You must not allow any unauthorised person to access Nkulo Trust computers, networks, or information.
- Nkulo Trust is legally bound by contracts and licences regarding the use of computers and software. You are expected to comply with all such agreements when using such resources.
- You must not attempt to install software unless you have been explicitly authorised to do so by IM.
- You must not attempt to access restricted portions of the network, operating systems, security software, or other administrative applications without appropriate authorisation by the system owner or administrator.
- You must not engage in deliberate activity to degrade the performance of information resources, deprive an authorised user of access to Nkulo Trust resources, obtain extra resources beyond those allocated, or circumvent Nkulo Trust security controls unless you have been specifically authorised to do so by the Information Management (IM) Security department.
- You must not store corporate information or files on devices or technology other than those specifically authorised by Nkulo Trust.
- You must only use your Nkulo Trust email address when emailing on company business.
- You must not store or share corporate information or files with personal email addresses.
- Only approved cloud storage services can be used for storing information and sharing with authorised users. This ensures that sensitive information is protected and that critical information is backed up.
- The use of portable storage devices, such as USB sticks or external hard drives, is strongly discouraged. If used, the USB stick must be encrypted using a method approved by IM Security.
- Any security issues discovered or suspected must be reported to the Global IM Security for follow-up investigation. Additional reporting requirements can be located within the Monitoring and Reporting section of this Policy.
Legal and regulatory complianceYou are expected to uphold all applicable laws and regulations. As a user of Nkulo Trust’s computing and communication resources, you must:
- Not engage in activity that may harass, threaten, or abuse others. You must not intentionally access, create, store, or transmit material that Nkulo Trust may deem to be offensive, indecent or obscene, or that is illegal according to local, national, or international law.
- Abide by all applicable copyright laws and licenses. Nkulo Trust may have entered into legally binding agreements or licences with providers of software and network resources, which require individuals using them to comply with those agreements.
- Not use, copy, or distribute copyrighted works (including but not limited to web page graphics, sound files, film clips, trademarks, software, and logos) unless you have a legal right to use, copy, distribute, or otherwise exploit it.
What do I need to know?
Principals: The Company provides support for its themes as described in the Support and Updates policy. Support inquiries should be directed through our designated support channels.
Termination: The Company reserves the right to terminate or suspend your access to our Services at its discretion, without notice, for any violation of these Terms.
Changes to Terms: The Company may update these Terms from time to time. It is your responsibility to review the Terms periodically. Your continued use of the Services after any changes to these Terms constitutes acceptance of those changes.
5. Contact information
If you have any questions or concerns about these Terms and Conditions, please contact us.
By using our Services, you agree to abide by these Terms and Conditions, as well as our Privacy Policy, which is incorporated herein by reference.